Couple demand refund for Blackpool gig ‘because Ukraine war makes it unsafe to travel from Hull’
A Hull couple has demanded a full refund for their Blackpool show tickets due to the Ukraine invasion, a comedy club claims.
The comedy club, Comedy Station, in the seaside resort claims they received an email in which customers stated the escalating conflict between Russia and Ukraine has made it unsafe to travel from Hull to Lancashire, Hull Live reports.
In the email, the couple demanded a full refund on tickets for the venue’s Saturday Night Laughs show “due to events in Russia and Ukrayne [sic] it is not safe for us to travel from Hull as we are both retired”.
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The audacious message added: “Due to this it’s safer we stay nearer to home until it is sorted.”
The couple apparently called the box office and demanded a refund, only to be told by staff this was not possible and they could instead choose to come another night.
(Image: Twitter/@blackpoolcomedy)
“I DO NOT want that because I don’t know how long this will go on for,” the customer said.
“He showed me so called terms and conditions – which I did not read when I booked the tickets a few week ago [sic] like nobody does and nowhere in them does it say anything about no refunds FOR A WAR.”
Screenshots of the demands were shared by the club and included references to vulgar language directed towards a staff member.
In the club’s email response, manager Ryan Gleeson told the customer that they wouldn’t be issuing refunds over a war in another country.
The email stated: “As Rob mentioned, you are not entitled to a refund, simply because you live ‘nearer to Russia than we do’.”
Screenshots of the emails have since been shared hundreds of times after being posted by Comedy Station on Twitter.
“We genuinely didn’t think we’d need to say this, but Russia moving troops into Ukraine does not entitle you to a refund, no matter how abusive you are to our Box Office staff,” they said in a tweet.
“As far as we’re aware, Russia hasn’t invaded Hull yet.”
